Refund & Cancellation Policy

This policy applies to Programme fees paid to IndieFunded Private Limited (brand name NiftyProp, CIN U85499RJ2026PTC117436) for Instant, 1-Step and 2-Step Programmes, including launch-priced and discounted purchases. It forms part of our Terms & Conditions.

You are entitled to a full refund of the amount you paid if both of these are true:

• You request the refund within 7 days of the date of payment; and
• No trade has been placed on the Account. Opening the simulator, reading the rules or viewing the dashboard does not count as a trade.

Requesting a refund cancels the purchase, and the Account is closed when the refund is approved.

• Access not delivered: if your Account is not made available within 24 hours of payment and we cannot fix it promptly, regardless of the 7-day window.
• Duplicate or erroneous charge: if you were charged more than once for the same order, or charged an amount different from the price shown at checkout, we refund the excess.
• Payment deducted but order not created: if money left your account but no order was created, the payment is refunded. Most payment providers reverse these automatically; if not, contact us with the transaction reference.
• Programme discontinued by us before you have placed any trade on the Account.

For a Programme purchased on or after 14 September 2026, we refund the Programme fee for that purchase once the third Performance reward earned on it has been paid. This applies whether or not a trade has been placed, and to every Programme, including launch-priced and discounted purchases.

• "Earned on that purchase" means rewards paid on any Account issued under it: for a 2-Step Programme, the Reward-stage Account that follows Phase 1 and Phase 2; for Instant, the Account itself. Rewards on other purchases do not count towards it.
• The amount is the fee you actually paid for that purchase, including GST, after any discount code or NiftyProp Points. It is refunded once per purchase.
• We pay it to the verified UPI ID or bank account your rewards are paid to, normally within 3 business days of the third reward being paid, and email you the transfer reference.
• It is not due if a reward is reversed or recovered under the Terms such that fewer rewards have been paid, or if the Account was closed for prohibited conduct.
• Performance rewards are discretionary and not guaranteed, so neither is qualifying for this refund.

• Any trade has been placed on the Account, whether or not the Evaluation was passed or a limit was breached. The Programme fee is then treated as used, except for the refund with your third Performance reward above.
• The request is made more than 7 days after payment.
• The Account was closed for prohibited conduct or a breach of the Terms.
• The Account was closed for inactivity after the refund window.

A refund is the amount you actually paid, including the GST charged on it. Where a discount code was used, the refund is the discounted amount paid. Discounts and NiftyProp Points have no cash value and are not paid out in cash.

Where GST law requires it, we issue a credit note against the original tax invoice.

Email billing@niftyprop.com or support@niftyprop.com from the email address on your profile, with your order reference or invoice number and the reason for the request. You can also raise it from the trader dashboard.

Refunds are made only to the original payment method. We cannot refund to a different account, card or UPI ID.

Please contact us before raising a dispute or chargeback with your bank. Most issues are resolved faster directly. If a chargeback is raised, the related Account may be suspended while the dispute is open.

If you are unhappy with a refund decision, write to support@niftyprop.com with "Grievance" in the subject line. We acknowledge grievances within 48 hours and aim to resolve them within 30 days. This does not affect your rights under the Consumer Protection Act, 2019.